INFORMATION THAT VROOK COLLECTS FROM YOU (INCLUDING PERSONAL INFORMATION)
Vrook requires your Personal Information limited circumstances when you:
Sign up for a Vrook user account (name, username, email address);
send email messages to Vrook including messages to learner support);
participate in user surveys; and
participate in public forums, webinars, and other interactive experiences on our platform.
We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, we limit access to this Information to authorized employees only who need to know that information in order to operate, develop or improve our Application/Services/products/Website. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches
We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.
We may alert you by email or phone (through sms/call) to inform you about new service offerings or other information which we feel might be useful for you.
When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.
HOW YOUR INFORMATION IS USED
Vrook and Members use information, including Personal Information, to carry out the following purposes:
Operate and improve the Vrook Platform – This includes creating and improving features that enable Vrook Platform usage at scale. This also includes personalizing the Vrook Platform, so your learning experience is tailored to your interests and needs.
Create, administer, provide, and teach courses – This includes creating and improving the delivery of massive open online courses and programs on Vrook Platform This also includes personalizing courses, so your learning experience is tailored to your interests and needs, and assessing your performance and awarding certificates.
Offer and improve products and services – This includes enabling you to navigate the Vrook Platform, to enroll and participate in courses and programs on theVrook Platform, to learn effectively in such courses and programs
Develop and maintain the security and performance of the Vrook Platform – This includes tracking Vrook Platform outages and creating software solutions, detecting violations of the Honor Code and Terms of Service, and monitoring uses, misuses, and potential misuses of the Vrook Platform
Communicate with you – This includes answering your course and platform questions, notifying you of course and Vrook Platform maintenance and updates, marketing to you about course offerings, programs, news, and related products and services of Vrook or Vrook affiliates, and as permitted under applicable law, sending you communications about products or services of selected business partners that may be of interest to you.
Support scientific research including, for example, in the areas of cognitive science and education – This includes collaborating to enable and conduct research about how learners access and master course materials online, with the goal of improving course outcomes.
Track Vrook Platform usage against goals and mission – This includes performing analytics to evaluate access to and performance in courses and course-related products and services and to report aggregate usage information (not Personal Information) to business partners and external audiences.
Sharing of Information
Vrook may also disclose or transfer User's personal and other information which a User provides, to another third party as part of reorganization or a sale of the assets of Vrook corporation division or company. Any third party to which Vrook transfers or sells its assets will have the right to continue to use the personal and other information that a User provides to us.
To the extent necessary to provide Users with the services on the Platform, Vrook may provide User’s Personal Information to third party contractors who work on behalf of or with Vrook to provide Users with such services, to help Vrook communicate with Users or to maintain the Platform. Generally, these contractors do not have any independent right to share this information, however certain contractors who provide services on the Platform, including the providers of online communications services, online payment gateway services, will have rights to use and disclose the Personal Information collected in connection with the provision of these services in accordance with their own privacy policies
How Long Do We Retain User Data?
Currently, we plan to retain user data while an account is active and for at least three years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.
We believe that, every user of our Application/Services/products/Website must be in a position to provide an informed consent prior to providing any Information required for the use of the Application/Services/products/Website. By registering with us , you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.
Revision of terms & Grievance reporting
Vrook may update or amend this Policy at any time, with or without advance notice. In the event there are significant changes in the way Vrook treats User's personally identifiable information, Vrook will display a notice on the Platform or send Users an email.Vrook’s current Policy to all information that Vrook has about Users and their account.